Hi I could really use some help. I stupidly updated my Android to 6.0.1 in October… Since my update Pokemon Go will not work on my 4G mobile data. I am in Canada using a Samsung A9. Prior to the Android update I have not had problems loading at all.
It works on wifi but once I leave wifi the game will continue to work on 4G ranging from 5 mins – 20 mins, then I’ll have the loading pokeball and an error message saying “unable to connect with server”.
Here are the steps I’ve tried to fix the problem.
– Factory reset my phone
– Uninstall — Reinstall the app
– Settings and to allow lower apps to use (or what ever that was called)
– Removing and adding my Google account back
– Background data “on” didn’t work… Then “off”…
I don’t know what else I could possibly do… The mobile data works as FB, Youtube, Star Wars Card collection and other apps that require data works.
Thanks for all suggestions!