Anyone in a position to assist with the intricacies of PTC youngster accounts?
The lengthy model: I purchased two tickets for my youngsters, each of whom have youngster Pokemon Go accounts in PTC beneath me. I exploit a Google log-in in sport and haven’t got a PTC Pokemon Go account. My PTC account has a special e-mail (not Gmail) listed. I redeemed a code for one child, no points.
The second one I could not redeem, saying the connection wasn’t acknowledged. PTC migrated the kid account management to me in July as a result of authorized points with my partner.
I contacted Niantic help immediately who informed me my child is out of luck as a result of the dad or mum account emails on file can’t be modified and I am additionally out the price of the ticket as I ought to have learn the FAQ on youngster account code redemption. Thing is, I learn the FAQ and primarily based on the wording, I should not have had any points.
Anyone have comparable points and get it resolved? Or have an answer on the right way to escalate? Or perceive how PTC Child accounts work? It simply makes zero sense.